Frequently Asked Questions
Everything you need to know about bringing WADDELL craftsmanship into your home.
What is the typical shipping timeframe for furniture orders?
Most in-stock home decor items ship within 3-5 business days. Larger furniture pieces requiring freight delivery typically arrive within 2-3 weeks, depending on your location.
Do you offer international shipping?
Currently, WADDELL ships exclusively within the continental United States and Canada to ensure the safety and integrity of our premium home goods during transit.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
How can I track the status of my delivery?
Once your order is processed, you will receive an email with a tracking number. For large furniture deliveries, our white-glove service partner will contact you directly to schedule a delivery window.
Are WADDELL products covered by a warranty?
Yes, all WADDELL furniture pieces come with a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.